International public relations and reputation management firm, ICMediaDirect explains how negative reviews can have a direct effect on a business’ bottom line, as noted by data noting that 86 percent of potential customers will rethink patronizing a company with unfavorable feedback. With another survey noting that 9 out of 10 people take online reviews ‘very seriously,’ the company elects to provide advice on how a business can recover after suffering negative feedback online. See your Online Reputation Report to learn more at http://www.icmediadirect.com.
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